Support

Find solutions for common issues, read frequently asked questions, and submit feature requests or bug reports.

Frequently Asked Questions

Questions? Answers.

Why don't I see an update for a an app?

Make sure you updated to the latest operating system (OS) version. In addition, it takes time until an app update is distributed across all countries on the App Store.

How do I submit a feature request for an app?

We happily review your request, however, please understand that we will not implement every idea due to limited resources and scope of the particular app. The quickest way to reach us is our Discord server.

How do I report a bug?

Tell us about it on our Discord server. To help us reproduce the problem, please include your device, your operating system version, the version of the app or game, and the steps that lead up to it.

Which devices and operating systems are supported?

The requirements for each title are listed on its own store page.

How do I get a refund?

Purchases are handled by the storefront you bought from, not by us, so refunds have to go through them. For the App Store, use reportaproblem.apple.com. For Steam, open a request with Steam Support.

How do I request a copy of my data, or have it deleted?

Our Privacy Policy sets out the rights you have over your personal data — access, correction, erasure, and the rest — and how to exercise them.

Get help on our Discord

Ask a question, report a bug, or tell us what you'd like to see next. Rest assured we read everything!